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Privacy Policy

Last Updated: [Insert Date]
 

At Anya Tech UK, we value your privacy and are committed to protecting the personal data we collect in the course of providing telecare technology products and services to the care industry. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws and regulations.

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Who We Are

 

Anya Tech UK is a business based in the UK, specialising in creating innovative technology solutions to support the care industry. For any questions or concerns regarding this Privacy Policy, please contact us using the details provided below.

 

We may collect and process the following categories of personal information:

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Information You Provide to Us:

  • Name, address, phone number, and email address

  • Payment and billing details

  • Feedback, inquiries, or communications with our team

 

Information Collected Automatically:

  • IP address, browser type, and operating system

  • Usage data related to our websites or applications

  • Device identifiers when using our technology products

 

Sensitive Data:

  • Health-related information or data only when required for tele-care solutions, and with explicit consent.

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How We Use Your Information

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We use your personal information for the following purposes:

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  • Service Delivery: To provide telecare products and services, including setup, support, and maintenance.

  • Customer Support: To respond to inquiries or resolve issues.

  • Improvement: To improve our products, services, and user experience.

  • Compliance: To comply with legal obligations and safeguard the rights and safety of users and third parties.

  • Marketing: To send you relevant updates or promotional content, where consent has been provided.

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Legal Basis for Processing

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We process personal data based on the following legal grounds:

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  • Performance of a contract

  • Consent (for marketing and sensitive data processing)

  • Legitimate interests (e.g., improving our services)

  • Legal obligations

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How We Share Your Information

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We do not sell or rent your personal information. However, we may share your data with:

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  • Service Providers: Third-party vendors assisting in delivering our services.

  • Regulatory Authorities: To comply with legal or regulatory requirements.

  • Business Partners: When collaborating to deliver integrated care solutions.

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Any sharing of sensitive data will always require explicit consent.

 

Data Retention

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We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once no longer required, data will be securely deleted or anonymised.

 

Data Security

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We take appropriate technical and organisational measures to safeguard your data, including:

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  • Encryption and secure storage

  • Regular audits and security testing

  • Access controls to limit data access to authorized personnel only

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Your Rights

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As a data subject, you have the following rights:

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  • Access, correct, or delete your personal data

  • Restrict or object to the processing of your data

  • Data portability

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with a data protection authority

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To exercise your rights, please contact us at chris@anyatech.com

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Cookies and Tracking

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Our website and applications may use cookies and similar technologies to enhance user experience. For more information, please see our Cookie Policy.

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Third-Party Links

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Our services may include links to third-party websites. Anya Tech UK is not responsible for the privacy practices of these third parties.

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Updates to this Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Please review this page regularly for updates.

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Contact Us

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If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Anya Tech UK

Email: chris@anyatech.com

 

By using our products and services, you agree to the terms of this Privacy Policy. Thank you for trusting Anya Tech UK to support your care needs.

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