política de privacidad

Last Updated: [Insert Date]

At Anya Tech UK, we value your privacy and are committed to protecting the personal data we collect in the course of providing telecare technology products and services to the care industry. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws and regulations.

Who We Are

Anya Tech UK is a business based in the UK, specialising in creating innovative technology solutions to support the care industry. For any questions or concerns regarding this Privacy Policy, please contact us using the details provided below.

We may collect and process the following categories of personal information:

Information You Provide to Us:

Name, address, phone number, and email address
Payment and billing details
Feedback, inquiries, or communications with our team

Information Collected Automatically:

IP address, browser type, and operating system
Usage data related to our websites or applications
Device identifiers when using our technology products

Sensitive Data:

Health-related information or data only when required for tele-care solutions, and with explicit consent.

How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To provide telecare products and services, including setup, support, and maintenance.
Customer Support: To respond to inquiries or resolve issues.
Improvement: To improve our products, services, and user experience.
Compliance: To comply with legal obligations and safeguard the rights and safety of users and third parties.
Marketing: To send you relevant updates or promotional content, where consent has been provided.

Legal Basis for Processing

We process personal data based on the following legal grounds:

Performance of a contract
Consent (for marketing and sensitive data processing)
Legitimate interests (e.g., improving our services)
Legal obligations

How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Third-party vendors assisting in delivering our services.
Regulatory Authorities: To comply with legal or regulatory requirements.
Business Partners: When collaborating to deliver integrated care solutions.

Any sharing of sensitive data will always require explicit consent.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once no longer required, data will be securely deleted or anonymised.

Data Security

We take appropriate technical and organisational measures to safeguard your data, including:

Encryption and secure storage
Regular audits and security testing
Access controls to limit data access to authorized personnel only

Your Rights

As a data subject, you have the following rights:

Access, correct, or delete your personal data
Restrict or object to the processing of your data
Data portability
Withdraw consent at any time (where applicable)
Lodge a complaint with a data protection authority

To exercise your rights, please contact us at chris@anyatech.com

Cookies and Tracking

Our website and applications may use cookies and similar technologies to enhance user experience. For more information, please see our Cookie Policy.

Third-Party Links

Our services may include links to third-party websites. Anya Tech UK is not responsible for the privacy practices of these third parties.

Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Please review this page regularly for updates.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Anya Tech UK

Email: chris@anyatech.com

By using our products and services, you agree to the terms of this Privacy Policy. Thank you for trusting Anya Tech UK to support your care needs.